16i have been involved in the initial planning, design, and development of the Happiness Lab platform, as well as offering ongoing maintenance and support through regular updates and new features.
Right from the outset, the Happiness Lab project was one with real potential for the solution to go far, and be adopted by many. There were several key challenges and technical hurdles to achieve in order to not only provide the required level of complexity for reporting but more predominantly, for the rating happiness interface to be as easy and intuitive to complete as possible.