Manage enquiries and bookings from one central place.

RES System

Key features and benefits

Book

Add, confirm and manage bookings from one dedicated section

Invoice

Securely send invoices, or manage billing and payments

Remind

Tailored dashboard providing prompts on upcoming payments, arrivals and departures

Manage

Easily add or update contacts and enquiries

Generate

Build and customise proposals based on an individual’s holiday requirements

Update

Manage property information and availability, including real-time website integration

Assign

Assign team members to individual bookings at the click of a button

Report

Generate detailed reports for all areas of the business

This is just a selection of the key features, get in touch for the complete feature list ›

Managing bookings is easy!

Dedicated bookings section for updating guest information, client notes and assigning members of the team.

Extras billing

Ability for extra items to be added to a booking on an ad-hoc basis, ready for in-resort or post-stay billing.

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Centralised invoicing

Create and manage booking deposits, extras and balance payments directly from the system or through an existing, online payment gateway.

Billing reminders

Automatically send or set reminders for overdue payment, and/or create billing reports.

How can we help ›

Dashboard summaries

Customisable dashboards allow you to see which guests are currently in resort, whilst keeping track of upcoming bookings and payment reminders.

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In Resort

See who’s currently in resort or arriving in the next few days

Upcoming payments

Keep track of any upcoming or outstanding balance payments

Enquiry prompt

Dashboard reminders for any enquiries awaiting action or follow-ups

Update property details and real-time availability

Integrate the RES system with your website in order to update real-time property information and availability from one central place.

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Promote

Run pricing promotions on the website, all tied to specific bookings

Integrate

Seamlessly integrate with third party feeds (if required)

Restrict

Provide a restricted log-in to allow owners to keep availability up to date

Join leading companies already using our RES system

Simply let us know what you want to do and we will be in touch.

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What is the RES System?

Looking to streamline your reservation process, or simply want to find out more? Here's a list of our key FAQs:

What is the RES System?

The RES System is an online platform which allows you and the team to manage property details, contacts, enquiries and bookings from one central place.

Which features are included?

The RES system includes a number of core and bespoke features, including the ability to store and manage contact details right through from initial enquiry to booking. A helpful dashboard will alert you of any outstanding actions such as enquiry follow-ups and payments due, as well as information on those customers currently in the resort. The RES system can also be integrated with 3rd Party payment systems – allowing you to generate invoices, as well as track and approve security deposits and payments through the system.

Who would use The RES System?

The RES System is of benefit to anyone receiving enquiries and bookings.

How would the RES System benefit me?

The RES System will allow you to manage all contacts, enquiries and bookings from one place. Various user types can also be generated, allowing you to provide access to booking information (at various levels) to anyone from the customer through to the owner, or in-resort staff.

Will the RES System help me to manage enquiries?

The RES System can be integrated with the enquiry form on your website, allowing any enquiries to feed directly into it. Staff members, follow-up tasks and a priority status can also be assigned to enquiries and pulled through to the central dashboard; providing a quick reference of any outstanding tasks.

Can the RES System be integrated with my website?

The RES System can be integrated with your website if required - allowing you to provide real-time property availability at all points.

What else is included?

The RES System is fully customisable which means it can be adapted and advanced to meet your requirements.

Where can I find out more?

Interested in hearing more? Why not contact the 16i team for a free consultation.

The RES System