Software for self-certification scheme operators
Self-certification schemes, previously known as competent person schemes, let registered installers certify their own work under the building regulations. Running one means assessing competence properly, keeping a public register accurate and recording every notified job. 16i builds the platform that handles it.
Ready for the mandatory technical competence framework
On 1 July 2026, the Building Safety Regulator and the Ministry of Housing, Communities and Local Government published the mandatory technical competence (MTC) framework for self-certification schemes in England and Wales. It sets out how scheme operators assess businesses and individuals, and confirms that operators must keep a public register of everyone they certify, sole traders included. Read what the framework means for scheme operators.
Our platforms are built so you can:
Assess against each MTC category your scheme covers, with evidence recorded against the right criteria
Handle work that draws on several competence areas, using skills matrices
Stop a business going live on the register until every required assessment is complete
Publish a public register that updates the moment a registration changes
What a scheme operator's platform has to get right
Applications and onboarding
Online applications, document uploads and assessment booking, so new businesses join without a stream of emails and attachments.
Businesses, individuals and scopes
Each business, the individuals working within it and the scopes each one holds, with qualification and assessment dates tracked automatically.
Assessments and surveillance
Scheduling, results and follow-up actions for initial assessments and ongoing surveillance visits, with the evidence behind every decision kept on record.
Work notifications
Installers notify completed jobs through the platform, and every notification is kept against the business and the property.
Renewals and payments
Annual renewals with card payments and accounting integration, such as Stripe and Xero, so your team is not chasing fees.
Complaints and sanctions
Complaints, suspensions and withdrawals handled in one place, and reflected on the public register straight away.
Why a specialist platform
General CRMs and membership systems can hold contact details. They struggle with scopes, assessments, notifications and a register the public relies on. We build around the way schemes actually operate, drawing on our work with national inspection schemes.
Our work with PIPA
Building a national inspection and certification platform
"It doesn't matter what challenges we have faced or problems encountered day in day out, they have always come back in a friendly and professional manner. 16i have delivered solutions that have addressed our problems, continually improving the product and providing development opportunities to achieve everything we are trying to here at PIPA."
Craig Whitelock-Wainwright, Project Manager, PIPA
How we work
1. Understand the scheme
We start with how your scheme actually runs: who registers, who inspects, who certifies, what the public needs to check, and where the admin time goes today.
2. Design around the people who use it
Inspectors in the field, your office team, members and the public all need different things. We design each journey with you and review it at every stage.
3. Build it properly
Your rules, forms and certificates configured on a proven core, with your existing records migrated, cleaned and checked before anything goes live.
4. Launch and support
Your office stays first-line support for your members. We support your team, keep the platform secure and make changes as your standards and regulations move.
Why scheme operators choose 16i
We have built platforms for two national inspection schemes, including the national inspection and certification platform for inflatable play equipment
We have built this enough times to have a proven core, so you are not paying us to start from scratch, but every scheme gets its own rules and configuration
You work directly with the people designing and building your platform, not an account layer
B Corp certified, Cyber Essentials certified and a Microsoft partner
Established in 2010 and based in Cheltenham, Gloucestershire, and happy to come to you
Frequently asked questions
Does the platform cover England and Wales?
Yes. The platform is configured to your scheme's scope and the rules that apply where your members work.
Can installers manage their own records?
Yes. Businesses log in to update their details, add individuals, notify work and renew. Changes that affect certification are checked by your team first.
We already have a system. Can you migrate it?
Yes. We move your businesses, individuals, scopes and history across, and run both systems side by side until you are confident to switch.
How much does it cost?
Every platform has a one-off setup fee and an annual licence, sized to your scheme. Typical costs are on our scheme platforms page.
Talk to us about your scheme
If you are reviewing your systems in light of the new framework, we would welcome a conversation.