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Ready for the mandatory technical competence framework

On 1 July 2026, the Building Safety Regulator and the Ministry of Housing, Communities and Local Government published the mandatory technical competence (MTC) framework for self-certification schemes in England and Wales. It sets out how scheme operators assess businesses and individuals, and confirms that operators must keep a public register of everyone they certify, sole traders included. Read what the framework means for scheme operators.

Our platforms are built so you can:

  • Assess against each MTC category your scheme covers, with evidence recorded against the right criteria

  • Handle work that draws on several competence areas, using skills matrices

  • Stop a business going live on the register until every required assessment is complete

  • Publish a public register that updates the moment a registration changes

What a scheme operator's platform has to get right

Applications and onboarding

Online applications, document uploads and assessment booking, so new businesses join without a stream of emails and attachments.

Businesses, individuals and scopes

Each business, the individuals working within it and the scopes each one holds, with qualification and assessment dates tracked automatically.

Assessments and surveillance

Scheduling, results and follow-up actions for initial assessments and ongoing surveillance visits, with the evidence behind every decision kept on record.

Work notifications

Installers notify completed jobs through the platform, and every notification is kept against the business and the property.

Renewals and payments

Annual renewals with card payments and accounting integration, such as Stripe and Xero, so your team is not chasing fees.

Complaints and sanctions

Complaints, suspensions and withdrawals handled in one place, and reflected on the public register straight away.

Why a specialist platform

General CRMs and membership systems can hold contact details. They struggle with scopes, assessments, notifications and a register the public relies on. We build around the way schemes actually operate, drawing on our work with national inspection schemes.

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Our work with PIPA

Building a national inspection and certification platform

"It doesn't matter what challenges we have faced or problems encountered day in day out, they have always come back in a friendly and professional manner. 16i have delivered solutions that have addressed our problems, continually improving the product and providing development opportunities to achieve everything we are trying to here at PIPA."

Craig Whitelock-Wainwright, Project Manager, PIPA

How we work

1. Understand the scheme

We start with how your scheme actually runs: who registers, who inspects, who certifies, what the public needs to check, and where the admin time goes today.

2. Design around the people who use it

Inspectors in the field, your office team, members and the public all need different things. We design each journey with you and review it at every stage.

3. Build it properly

Your rules, forms and certificates configured on a proven core, with your existing records migrated, cleaned and checked before anything goes live.

4. Launch and support

Your office stays first-line support for your members. We support your team, keep the platform secure and make changes as your standards and regulations move.

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Why scheme operators choose 16i

  • We have built platforms for two national inspection schemes, including the national inspection and certification platform for inflatable play equipment

  • We have built this enough times to have a proven core, so you are not paying us to start from scratch, but every scheme gets its own rules and configuration

  • You work directly with the people designing and building your platform, not an account layer

  • B Corp certified, Cyber Essentials certified and a Microsoft partner

  • Established in 2010 and based in Cheltenham, Gloucestershire, and happy to come to you

Frequently asked questions

Does the platform cover England and Wales?

Yes. The platform is configured to your scheme's scope and the rules that apply where your members work.

Can installers manage their own records?

Yes. Businesses log in to update their details, add individuals, notify work and renew. Changes that affect certification are checked by your team first.

We already have a system. Can you migrate it?

Yes. We move your businesses, individuals, scopes and history across, and run both systems side by side until you are confident to switch.

How much does it cost?

Every platform has a one-off setup fee and an annual licence, sized to your scheme. Typical costs are on our scheme platforms page.

Talk to us about your scheme

If you are reviewing your systems in light of the new framework, we would welcome a conversation.